As your organization grows and takes on new clients, the need to repeat tasks for each of them increases. Knowing how to handle repetitive tasks with software is key to increasing productivity and satisfaction at work. If you’ve noticed many employees working overtime, it could mean workloads are becoming unmanageably heavy.
Time spent on manual data transfer, regular system backups, and scheduling appointments adds up. Extra time costs your company extra money, and employees under heavy workloads may not produce the best results.
But it’s possible to increase productivity and boost team satisfaction without hiring new employees or sacrificing the quality of work.
With software automation, you can keep your team’s stress levels low, reduce turnover, and cut costs for training and hiring.
Automation brings benefits that speak for themselves but knowing which systems will help your company most is tricky without expert guidance. Our developers have implemented custom software solutions that save companies time, stress, and money handling repetitive tasks.
Custom software is the best way to take full advantage of automation to maximize productivity. Below are some ideas for workplace automation to help you handle repetitive tasks in your role at work.
1) Automate Scheduling
When humans manage schedules, there’s more room for error. This is especially true today, with remote work becoming more prevalent. Companies are increasingly likely to work with clients in multiple time zones.
Unless employees are up to date on every client and their respective timezone, scheduling conflicts are bound to happen eventually. Using calendar software to automate meetings is a reliable way to avoid conflicts between clients in different regions.
In the long term, automating repetitive tasks and events like regular meetings results in hours of saved time. This lets employees focus on high-priority tasks to ensure your team can meet every deadline.
2) Use Software For System Updates And Backups
In today’s digital era, IT teams are indispensable. And with so much going on behind the scenes, it’s essential to keep IT professionals available to resolve short-notice tech issues.
But protecting your data is just as important, so many organizations insist on having their IT teams perform manual backups and updates for company systems regularly.
Today, numerous cloud-based solutions like Google Drive, OneDrive, and DropBox offer scheduled and automated data backup options. System Administrators can also save hours each month by using scripts to aid in system maintenance and application updates.
Keeping your IT team available is critical for addressing customer-facing issues like server outages and potential security flaws.
3) Manage Databases Intelligently
Whether using a more straightforward solution like Google Spreadsheets or a more complex system like Oracle APEX, managing databases manually quickly becomes time-consuming.
When handling tasks like data transcription, adding a single client can create hours of additional tasks for employees who already have their hands full. As your company scales and deals with exponentially increasing amounts of data, the time needed to manage it grows at the same rate.
Using custom software to handle repetitive tasks like data transcription immediately impacts your bottom line.
Employees have more mental bandwidth to dedicate where needed most, and companies save on overtime hours while reducing workloads and stress levels for team members.
4) Streamline Employee Onboarding
As your company expands faster and faster, so will your team. Finding and training the right candidate can cost a lot of money.
Your HR team can save time and resources by using software to enhance the onboarding process. With software automation, you can record training videos, create training checklists, and provide written instructions to create a more independent hiring process.
Using software to simplify the onboarding process saves time new hires would traditionally spend shadowing experienced employees. The result is lower training costs and more consistent training between departments.
5) Program Customer Service Inquiries
Customer service departments handle repetitive tasks daily. If your company is large, you might be paying multiple customer service representatives to answer the same customer questions over and over.
Automating your customer service department with bot software and AI can create significant savings. Answer common questions with pre-recorded scripts, automatically redirect calls between departments and send automatic notifications based on specific events.
High-quality assistance from attentive representatives creates lifelong customers. Reducing the frequency of repetitive tasks with automation allows your service reps to provide every customer with their total energy and support.
Using software, smaller teams can match the efficiency of larger organizations while improving customer attention and retention.
Do It All With Moss Rock Solutions
Automation provides countless ways to increase productivity and reduce redundant workloads. Whatever industry you serve, using software to its full potential creates a better experience for clients and employees.
Have you identified areas where your company might benefit from software automation or other tailored software solutions? Moss Rock has the tools and expertise to provide the functionality you’re looking for. Schedule a discovery call today to learn more about what your company has to gain from custom software and automation today.